Meet the Sales Team
Our exceptional sales team at Rosen Shingle Creek is working diligently to meet the needs of excited prospective partners!
Contact us today at 1-866-996-9939 or by email at firstname.lastname@example.org.
Harris Rosen – President & COO
Our Company is Born…
“Understand that back then  the Middle East had essentially shut off the United States in terms of oil supply. The vast majority of hotels in Orlando were bankrupt or closed, and here I was buying a hotel in the midst of this chaos, and getting guests to stay at the hotel was very difficult.
I remember I used to stand right at the entrance ramp to the hotel and literally pray that somebody would turn in and come on to our property. Just try to draw them in with my mental powers that I might have possessed. It was very difficult to do that, and so very early on after I had acquired the property for a week, I knew that standing there begging for business was not the appropriate thing to do. So I packed a little bag, got out on I-4 and said that I was going to hitch hike to New England where I knew there were dozens and dozens of motor coach operators who came to Orlando. And so we got a ride almost all the way up to New England, kept hitch-hiking until finally we got to meet with motor coach companies. I would strike a deal with the president or the chief operating officer of the company. I would ask what rate do they want to stay with us. They would say $8 or $9 or $7; I would write the rate down, the name of the company on my business card or a cocktail napkin, sign my name and that was the contract. And I probably signed 11 or 12 contracts that way. Some of these guys were so kind—they felt so sorry for me—that they would actually drive me to my next appointment in their buses.
So I didn’t hitch-hike much around New England because I had all of these wonderful Motor Coach guys who were getting these terrific rates at my hotel, and they were really very generous and gracious in showing me around New England in these Motor Coaches. When I finished, what was probably around 5 days, I literally had enough business to sustain us for that first year. I did not hitchhike back—I flew back—so excited and thrilled that I had accomplished my mission. And the truth is that many of those New England Motor Coach operators remain today as our clients. And of course they have expanded tremendously, from 1 or 2 buses to Orlando—some are now up to 20 or 30 buses to Orlando.
It was one of those quirks of faith that led me to do what I did. Clearly a ridiculous attempt to market the hotel, but at that moment the only opportunity I thought that presented itself for me to get off my chair, go to where the business was, and try to convince people to use our hotel. And it worked very well.”
Leslie Menichini – VP of Sales and Marketing Convention Hotels
The Madison, Wisconsin, native joined the Rosen Hotels & Resorts team in May 2001 bringing with her a career’s worth of valuable experience. Building on a dream and watching it turn into a reality is what drives Leslie and what she loves about her job.
Between Orlando and Las Vegas, Leslie honed her career in the nation’s top two entertainment and meetings destinations. In Orlando, the entertainment capital of the Southeast, Leslie built and led Rosen Shingle Creek’s pre-opening team in marketing and selling its 1,501 guestrooms and meeting halls. After the hotel’s successful opening in Sept. 2006, Menichini created synergistic sales opportunities within Rosen Hotels & Resorts’ team of Directors of Sales and Marketing and Sales Managers. This combined responsibility led owner Harris Rosen to expand Leslie’s role to Vice President of Rosen Hotels & Resorts, Convention Properties. In addition to her current Rosen Shingle Creek sales and marketing duties, Leslie oversees the centralization and synergy efforts of Rosen Centre, Rosen Plaza, and Rosen Shingle Creek’s sales and marketing, staff development, and revenue management.
In the entertainment capital of the Southwest, Las Vegas, Leslie was Director of Sales for Bally’s and Paris Las Vegas, where she was instrumental in opening the landmark hotel. Her position progressed as the Executive Director and Corporate Liaison for Park Place Entertainment’s corporate sales office where she concentrated on synergizing five Las Vegas hotels within different brands which allowed her to develop the skills she uses to lead her team today.
To complete her well-rounded experience, Leslie was the pre- and post-opening Director of Sales at the Westin Mission Hills Resort in Rancho Mirage, California, completing her 10 year with Westin Hotels & Resorts; and prior to her move to Rosen Hotels & Resorts, served as the Assistant Director of Sales at the Walt Disney World Swan and Dolphin Hotel.
With such a professional skillset and wisdom, Leslie would like to bottle everything that she has learned over the years so that she can preserve all her cherished life experiences! Born of the passion she has for family and friends, she has never met a stranger. Balancing life the happiness of her two sons, husband, and daughter in law, last but not least her beautiful two grandchildren. She treasures the many valued industry friends she has met along the way.
Leslie loves to invite her friends and colleagues into her home at the close of a long day and as you enter you will smell the waft of garlic cooking, hear the sounds of Italian music and the wine bottle cork popping and the patter of the feet of the very happy puppies Farley and Sheldon; once you have experience this, you’ll know you have met Leslie Menichini, Vice President of Sales and Marketing, wife, mother, sister, aunt, grandmother and loyal partner and friend.
Dan Giordano – General Manager
Dan’s goal as general manager is to maintain Rosen Shingle Creek as one of the premier resort destinations in the country. He wholeheartedly believes in the spirit of Rosen Hotels & Resorts, which places an emphasis on associate morale, satisfaction, and fair treatment. He believes that hiring good leadership translates to well-respected associates who then provide great guest service. Dan’s background in the hospitality industry is extensive. He earned a bachelor of science in hospitality management from Rochester Institute of Technology. After graduating, he held a variety of food and beverage management positions including at the Grand Hyatt New York and the New York Marriott Marquis. In March 1990, Dan directed catering sales and served as part of the pre-opening team for the Walt Disney World Dolphin Hotel. A little more than five years later, Dan joined Rosen Hotels & Resorts as the director of conference management. Subsequently he was promoted to general manager of the Rosen Centre Hotel. Dan has served as general manager of Rosen Shingle Creek since pre-opening and continues to enjoy a twenty-plus year-long career with Rosen Hotels & Resorts. Dan currently serves on Visit Orlando board of directors and is involved in multiple local industry-related initiatives. When he’s not working, Dan enjoys spending time with his family, exercising, and enjoying the outdoors.
Katie Bellas – Director of Sales
Katie Bellas has the strength of a solid sales background to match all clients’ demands for quality and service in the middle of one of the most competitive meeting capitals of the world. She lends her strength and guidance to her conference sales team, which she leads in selling and arranging meetings at Rosen Shingle Creek.
Her background includes working in sales at the prestigious Doral Golf Resort and Spa in Miami, Florida, and the Loews Anatole in Dallas, Texas. She also worked in sales at the Saddlebrook Marriott in Saddlebrook, New Jersey. In Orlando, she worked at two major destinations: the Wyndham Palace Resort and Spa and the Walt Disney World Swan and Dolphin.
Katie, a native of Fair Lawn, New Jersey, enjoys meeting and learning about associations and companies. In her spare time, Katie enjoys spending time with her husband, twin daughters, and family. She also enjoys traveling to new places.
Douglas Thomas – Associate Director of Sales
Douglas Keith Thomas has hospitality written all over his career as he has worked in that side of the industry for nearly a decade. Before joining the Shingle Creek team, Doug sold all of the Orlando hotels with the Orlando Convention and Visitors Bureau. He likes closing the sale and being part of a team.
The married father of twin boys is a man full of love – Brotherly Love, that is. Philadelphia is his favorite city, not only because he was born there but also because he likes it for its history, sports and quality of food. In fact, the city may have figured into his choice of being any animal. Doug’s answer: a ( Philadelphia?) eagle.
At 6-foot-1 and 220 pounds, Doug has undoubtedly savored a cheese steak or two. Yet he also enjoys exercise and spends part of his free time lifting weights, as well as doing small construction projects and, as he says, “teaching anything to anyone.”
Jamie Cox – Associate Director of Sales
Jamie Cox is a very committed sales professional with great integrity and a passion towards working hard to earn your business. She is driven for success and has 30 plus years of hotel sales experience and continues to be driven to achieve her personal and professional goals as well as those of her customers. As Associate Director of Sales at Rosen Shingle Creek, her efforts and the ability to develop strong relationships has served her well throughout her career. This approach to sales has also served her well while she held the incentive specialist position at the Rosen Centre for several years.
Jamie and her husband, Ken are the proud parents to a son, Kyle who is currently attending the University of Central Florida’s College of Medicine. Jamie enjoys spending time with family, vacationing at the beach, playing golf, fishing, cooking, and experiencing local restaurants. The multitude of lifestyle activities in Central Florida and specifically Orlando offers a variety of experiences that keeps this Cleveland, Ohio native comfortable and active. During her free time, Jamie enjoys exercising, eating healthy, bike riding and reading a good book.
Julie Ryczak – Association Director of Sales
Mary Lytle – Associate Director of Sales
Patty Herder – Associate Director of Midwest Sales
Large corporate groups find the perfect fit in Rosen Shingle Creek’s meeting and function space and numerous amenities thanks to Patty. She’s especially adept at working with major corporations and establishing relationships. Patty brings hotel sales experience built throughout the hospitality industry along with an exceptional knowledge of Orlando’s marketplace.
After graduating from Michigan State University with a degree in Travel and Tourism Management (HRIM), she immediately launched her career with Hyatt Corporation in Indianapolis and then spent four years at the Hyatt Orlando in Convention Services and Sales. Patty moved up to Director of Sales with Image International, a convention planning and service company based in Orlando in the 80’s. Patty moved on to pre-opening sales for the Marriott’s Orlando World Center (14 years) and then went on to pre-open the three hotels at Universal Orlando® Resort (7 years). In these roles, she served as Director with an emphasis in the Incentive and Midwest corporate market respectively.
Travers Johnson – Associate Dir. of Sales
Andrew Halsey – National Sales Manager
John Pate – National Sales Manager
John brings a wealth of sales and guest service experience to his role at Rosen Hotels & Resorts. His career in the hotel and hospitality industry has spanned more than 25 years. Sixteen of those were spent as a national sales manager for award-winning convention properties such as the former Buena Vista Palace Resort & Spa, The Peabody Orlando, and the Walt Disney World Swan and Dolphin.
Jonathan Misiewicz – National Sales Manager
Lilianne Murr – National Sales Manager
Linda Wiman – National Sales Manager
Suzanne Kennedy – National Sales Manager
Celeste Frucht – Sales Manager
Celeste Frucht has been promoted to Sales Manager in the Mid-Atlantic after joining Rosen Shingle Creek’s convention services management team in July 2006. Prior to working at Rosen Shingle Creek, Frucht spent four years in convention services management at Universal’s Royal Pacific Resort. She has also worked for the Hyatt Regency San Antonio, where she held various management positions. Frucht was very instrumental in the opening of Rosen Shingle Creek and guided our wonderful customers through the operations of conventions.
Crystal Chism – Sales Manager
Eliana Key – National Sales Manager
Kelly Meahl – Sales Manager
Lisa Burrows – Sr. Conference Center Sales Manager
Additionally, Lisa Burrows recently joined the Rosen Shingle Creek family as a Conference Center Sales Manager for Southeast and Mid-Atlantic markets. Burrows’ previous positions were in marketing for the Wildhorse Saloon, Gaylord Entertainment Sales and as an Assistant Restaurant Manager for The Ritz-Carlton, Orlando and Gaylord Palms Resort & Convention Center.
Ashley Haumann – Conference Center Sales Manager
Sarah Sherwin – Conference Center Sales Manager
Ashley Chapman – Conference Center Sales Manager
Steve Braun – Conference Center Sales Manager
Tania McCall – Leisure Travel Industry Sales Manager
Tania McCall joined Rosen Shingle Creek this month with 17 years of sales experience in the hospitality industry, where she was consistently promoted and rewarded for her sales achievements. Most recently, she spent four years as a Regional Director of Sales & Reservations for Sky Hotels, where she was responsible for generating more than $19 million in domestic and international business. Prior to joining Sky Hotels, Tania served as Director of Travel Industry Sales, then Director of Sales for Ocean Waters Management. She also worked for the Holiday Inn Florida Collection as Sales Manager before being promoted to Regional Director of Travel Industry Sales. Tania began her career as a Customer Service & Sales Representative for Virgin Holidays and was then promoted to Reservations & Group Manager. She attended the University of Colorado in Boulder, Colorado.
Jason Johns – Golf Sales Manager
Growing up in Sebastian, Fla., Jason Johns found his love for golf, as there was little to do besides play the sport or go to the beach. Jason quickly discovered that a job in the hospitality industry would allow him to work around the game of golf that he loves, on a daily basis.
Having worked with over 500 different clients in the past six years, Jason truly enjoys working with the clients to make their charity golf outings as profitable as possible. His dedication to the game and commitment to the profession earned him a nomination for Assistant Golf Professional of the Year in the North Florida section.
Jason enjoys spending his free time with his family and watching his baby daughter grow. He is an active volunteer for the Mustard Seed Furniture and Clothing Bank where he feels a sense of satisfaction as he assists families in the next phase of their lives.
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