The Executive Committee at Rosen Shingle Creek is dedicated to a high standard of quality and impeccable service. Our goal is to provide superior guest satisfaction and build long-term relationships with clients.
Contact us today at 1-866-996-9939.
Harris Rosen – President & COO
Our Company is Born…
“Understand that back then  the Middle East had essentially shut off the United States in terms of oil supply. The vast majority of hotels in Orlando were bankrupt or closed, and here I was buying a hotel in the midst of this chaos, and getting guests to stay at the hotel was very difficult.
I remember I used to stand right at the entrance ramp to the hotel and literally pray that somebody would turn in and come on to our property. Just try to draw them in with my mental powers that I might have possessed. It was very difficult to do that, and so very early on after I had acquired the property for a week, I knew that standing there begging for business was not the appropriate thing to do. So I packed a little bag, got out on I-4 and said that I was going to hitch hike to New England where I knew there were dozens and dozens of motor coach operators who came to Orlando. And so we got a ride almost all the way up to New England, kept hitch-hiking until finally we got to meet with motor coach companies. I would strike a deal with the president or the chief operating officer of the company. I would ask what rate do they want to stay with us. They would say $8 or $9 or $7; I would write the rate down, the name of the company on my business card or a cocktail napkin, sign my name and that was the contract. And I probably signed 11 or 12 contracts that way. Some of these guys were so kind—they felt so sorry for me—that they would actually drive me to my next appointment in their buses.
So I didn’t hitch-hike much around New England because I had all of these wonderful Motor Coach guys who were getting these terrific rates at my hotel, and they were really very generous and gracious in showing me around New England in these Motor Coaches. When I finished, what was probably around 5 days, I literally had enough business to sustain us for that first year. I did not hitchhike back—I flew back—so excited and thrilled that I had accomplished my mission. And the truth is that many of those New England Motor Coach operators remain today as our clients. And of course they have expanded tremendously, from 1 or 2 buses to Orlando—some are now up to 20 or 30 buses to Orlando.
It was one of those quirks of faith that led me to do what I did. Clearly a ridiculous attempt to market the hotel, but at that moment the only opportunity I thought that presented itself for me to get off my chair, go to where the business was, and try to convince people to use our hotel. And it worked very well.”
Leslie Menichini – VP of Sales and Marketing Convention Hotels
The Madison, Wisconsin, native joined the Rosen Hotels & Resorts team in May 2001 bringing with her a career’s worth of valuable experience. Building on a dream and watching it turn into a reality is what drives Leslie and what she loves about her job.
Between Orlando and Las Vegas, Leslie honed her career in the nation’s top two entertainment and meetings destinations. In Orlando, the entertainment capital of the Southeast, Leslie built and led Rosen Shingle Creek’s pre-opening team in marketing and selling its 1,501 guestrooms and meeting halls. After the hotel’s successful opening in Sept. 2006, Menichini created synergistic sales opportunities within Rosen Hotels & Resorts’ team of Directors of Sales and Marketing and Sales Managers. This combined responsibility led owner Harris Rosen to expand Leslie’s role to Vice President of Rosen Hotels & Resorts, Convention Properties. In addition to her current Rosen Shingle Creek sales and marketing duties, Leslie oversees the centralization and synergy efforts of Rosen Centre, Rosen Plaza, and Rosen Shingle Creek’s sales and marketing, staff development, and revenue management.
In the entertainment capital of the Southwest, Las Vegas, Leslie was Director of Sales for Bally’s and Paris Las Vegas, where she was instrumental in opening the landmark hotel. Her position progressed as the Executive Director and Corporate Liaison for Park Place Entertainment’s corporate sales office where she concentrated on synergizing five Las Vegas hotels within different brands which allowed her to develop the skills she uses to lead her team today.
To complete her well-rounded experience, Leslie was the pre- and post-opening Director of Sales at the Westin Mission Hills Resort in Rancho Mirage, California, completing her 10 year with Westin Hotels & Resorts; and prior to her move to Rosen Hotels & Resorts, served as the Assistant Director of Sales at the Walt Disney World Swan and Dolphin Hotel.
With such a professional skillset and wisdom, Leslie would like to bottle everything that she has learned over the years so that she can preserve all her cherished life experiences! Born of the passion she has for family and friends, she has never met a stranger. Balancing life the happiness of her two sons, husband, and daughter in law, last but not least her beautiful two grandchildren. She treasures the many valued industry friends she has met along the way.
Leslie loves to invite her friends and colleagues into her home at the close of a long day and as you enter you will smell the waft of garlic cooking, hear the sounds of Italian music and the wine bottle cork popping and the patter of the feet of the very happy puppies Farley and Sheldon; once you have experience this, you’ll know you have met Leslie Menichini, Vice President of Sales and Marketing, wife, mother, sister, aunt, grandmother and loyal partner and friend.
Dan Giordano – General Manager
Dan’s goal as general manager is to maintain Rosen Shingle Creek as one of the premier resort destinations in the country. He wholeheartedly believes in the spirit of Rosen Hotels & Resorts, which places an emphasis on associate morale, satisfaction, and fair treatment. He believes that hiring good leadership translates to well-respected associates who then provide great guest service. Dan’s background in the hospitality industry is extensive. He earned a bachelor of science in hospitality management from Rochester Institute of Technology. After graduating, he held a variety of food and beverage management positions including at the Grand Hyatt New York and the New York Marriott Marquis. In March 1990, Dan directed catering sales and served as part of the pre-opening team for the Walt Disney World Dolphin Hotel. A little more than five years later, Dan joined Rosen Hotels & Resorts as the director of conference management. Subsequently he was promoted to general manager of the Rosen Centre Hotel. Dan has served as general manager of Rosen Shingle Creek since pre-opening and continues to enjoy a twenty-plus year-long career with Rosen Hotels & Resorts. Dan currently serves on Visit Orlando board of directors and is involved in multiple local industry-related initiatives. When he’s not working, Dan enjoys spending time with his family, exercising, and enjoying the outdoors.
Fernando Ching – Resident Manager
Fernando Ching continues as a leader within Rosen Hotels and Resorts, as Shingle Creek’s Resident Manager. In this role, Fernando oversees and supports both Rooms Division and Food & Beverage operations.
Fernando has been a part of our organization since April 2006, when he was hired as the Director of Housekeeping as part of the pre-opening team at Shingle Creek. He is a graduate of UNC-Charlotte, and has enjoyed many successes, as well as worked for many fine properties during his 19 years of progression in the hospitality industry. Fernando attributes his time with Loews Hotels’ Hard Rock Hotel and Royal Pacific Resort, and Disney’s Polynesian Resort and Dixie Landings as vital experience that has gotten him to where he is today.
To relax, Fernando enjoys friends, music, movies, or simply spending time with the loves of his life: his wife Maria, and their daughters Emile and Mila.
Gary Bitz – Director of Conference Management
As Director of Conference Management, Gary oversees catering, convention services, banquet services and all convention package room operations for Rosen Shingle Creek.
Gary has spent his entire career in the hotel conference and catering business working for leading chains like Loews, Hyatt and Marriott and brings first-rate experience to Rosen Shingle Creek. He has also led the conference and catering business for the highly respected Wigwam Resort, a Mobil 5-Star resort in Litchfield Park, Arizona.
Gary has strong ties to the Orlando area and is excited about bringing business to the vacation and golfing mecca that Shingle Creek is rapidly becoming.
Jorge Oliveira – Executive Chef
Chef Jorge knew at the age of 15 that he wanted to pursue a fun and rewarding career in the Culinary Arts. After graduating from high school, Jorge decided to take his cooking skills to the next level and enrolled in the Culinary Program at Johnson & Wales in Rhode Island. At that point, he decided to focus on French Classical and Northern Italian Cuisine.
Following graduation, Chef Jorge shifted gears and became the Sous Chef for Hilton in one of their largest convention hotels in Dallas. During that time, he attended Hilton’s Management Program and trained under a Master Chef. Jorge has also worked in some of the finest hotel restaurants in Las Vegas, Atlantic City and Chicago.
Chef Jorge started working for Rosen Hotels & Resorts 11 years ago and was a key member of the pre-opening team at the Rosen Centre Hotel. Chef Jorge Oliveira is now the Executive Chef of Rosen Shingle Creek’s exquisite restaurants.
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